Technology has radically impacted all industries and the retail industry is no exception. With the phenomenal rise in online shopping, the use of mobile
technologies and ease of access to information, retail hiring has dramatically changed. By 'change', we do not mean loss of jobs, rather new roles have been created, and retail hiring has seen record numbers that were once seen before the 2008 recession.
Let us explore the trends that are shaping retail hiring -MobileRetailers that are doing mobile right strategies are staying ahead in the game at an omnichannel level. This creates jobs for app developers, marketing experts, and digital gurus.
SpeedDelivery within an hour is a reality, what’s next? To ensure these deliveries are at lightning-fast speed, retailers need to have a huge fleet of delivery personnel, logistics, vehicles, and other equipment in place.
Warehouses, not storesThe need for additional hands is not required in the warehouses and delivery centers, rather than in the stores. As most shopping is done online, retailers are employing more people at their fulfillment and distribution centers.
Self-checkoutVisit the latest apple or amazon stores and experience self-checkouts or roving checkouts. These techs have replaced the need for over-the-counter personnel but have opened positions for techies across the globe.
SecurityWith everything going online, retailers are now looking to invest in data security and the protection of
consumer information.
Technology is indeed the driving factor shaping retail hiring and in store shopping is likely to take a back seat for a while.